Information We Collect
1.1 Personal Information:
We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or contact our customer support. The types of personal information we may collect include:
– Contact information (email address, phone number, shipping address)
– Billing information (credit card details, but we do not store this information)
– User preferences (such as your favorite plants or gardening interests)
– Any other information you voluntarily provide to us
1.2 Usage Information:
We also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and website usage data. This information helps us analyze trends, administer the site, improve user experience, and gather demographic information.
Use of Information
2.1 Personal Information:
We use your personal information to provide you with a personalized shopping experience, process your orders, communicate with you about your purchases, respond to your inquiries, send you promotional offers or newsletters (if you have opted in), and improve our services. We may also use your information for fraud prevention, security purposes, and to comply with legal obligations.
2.2 Usage Information:
We use usage information to analyze and enhance the functionality and performance of our website, improve our marketing efforts, and customize our content and offerings to better serve you.
Disclosure of Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
3.2 Legal Compliance:
We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our customers.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security technologies and procedures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete such information.
Effective Date: [01-07-2023]